[ToonTown] My kids have been playing ToonTown for several months, but I haven’t seen them touch it in the last month. Therefore, I thought I would cancel it.
Hop onto the website and look for the cancel button. None to be found. Turns out you have to call them to cancel. BAD!
I called to cancel only to hear the all-to-famous phrase, “Your account was just billed for the next month 2 days ago”. BAD!
However, they said I could be refunded since it was within the refund time allowed. They cancelled my account and credited me back for the current statement. GOOD!
- Ethic
LOL Toontown… Is that like Evercrack for kids? … Teaching them to pwn @ an early age? Haha! , That’s awesome. Go Ethic!!! for training them early.
I went through the same thing when I canceled my kid’s account. However I found the person on the other end to be one of the most friendly, nice CS people I’ve ever met in the software CS world.
I agree with you Askander, she was very pleasant and was happy to refund my money for the previous billing.
toontown rulz!!!!!