Comments on: Tech Support Pissiness http://www.killtenrats.com/2008/09/11/tech-support-pissiness/ a group of adventurers on an epic quest Thu, 09 Feb 2012 14:28:47 +0000 hourly 1 http://wordpress.org/?v= By: Thallian http://www.killtenrats.com/2008/09/11/tech-support-pissiness/comment-page-1/#comment-27556 Thallian Thu, 11 Sep 2008 15:53:08 +0000 http://www.killtenrats.com/?p=1884#comment-27556 I had a number of tech issues in WoW while raiding and my entire guild of course petitioned them. They apologized and then... nothing. Same as what your getting. I can't believe they don't at least investigate and if the problem really did occur form their logs, just give the reward we deserve if we downed the boss. We ran book 12 final instance twice before tech support got to us and gave my brother the quest item he needed and should have gotten from the end but wasn't gettign due to some bug. (half of Narchuil) still I have read about them just apologizing when people defeat the Balrog and get nothing. Why are they too lazy to check the log and just dole out the earned rewards? Because the company policy is probably that they are not allowed to and hence is broken. I had a number of tech issues in WoW while raiding and my entire guild of course petitioned them. They apologized and then… nothing. Same as what your getting. I can’t believe they don’t at least investigate and if the problem really did occur form their logs, just give the reward we deserve if we downed the boss. We ran book 12 final instance twice before tech support got to us and gave my brother the quest item he needed and should have gotten from the end but wasn’t gettign due to some bug. (half of Narchuil) still I have read about them just apologizing when people defeat the Balrog and get nothing. Why are they too lazy to check the log and just dole out the earned rewards? Because the company policy is probably that they are not allowed to and hence is broken.

]]> By: Openedge1 http://www.killtenrats.com/2008/09/11/tech-support-pissiness/comment-page-1/#comment-27555 Openedge1 Thu, 11 Sep 2008 15:30:36 +0000 http://www.killtenrats.com/?p=1884#comment-27555 Over a month ago I found my WoW account had been reactivated without my consent. In the same email I noted this AND that my character may have been cleaned out. The return email after two weeks? ...we cannot help with Character matters (notice how the account issues were ignored..suckers) And it was turned over to another investigative team... Two more weeks...NADA Blizzard who has Billions and Billions, cannot be bothered with one stolen account. Truly stupid. Glad I do not play anymore. Over a month ago I found my WoW account had been reactivated without my consent.
In the same email I noted this AND that my character may have been cleaned out.
The return email after two weeks?

…we cannot help with Character matters (notice how the account issues were ignored..suckers)
And it was turned over to another investigative team…

Two more weeks…NADA

Blizzard who has Billions and Billions, cannot be bothered with one stolen account.
Truly stupid.
Glad I do not play anymore.

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