Comments on: Turbine’s Recent Technical Record

By: Tide

Tide — Thu, 02 Apr 2009 16:58:15 +0000

you forgot to add:

#8 Do a Datacenter move (new IP, new hardware, new cabling, new SLA’s, new vendor staff, new monitoring…) while doing a Welcome-Back/Free-Weekend, Spring Festival, new Book content upgrade.

That’s the real cause.

They probably didn’t update their routing tables and/or had cabling problems so no one could find the DC via the launcher yesterday, and when those IP’s finally did propagate we then found the auth servers didn’t work.

People were getting kicked out of the current status mega thread on the forums last night, and the forums are now closed this morning. They say because of that very reason (login servers). So the forums use the same account mgmt dip as the launcher does and there is no connectivity or some lack of integrity that db cluster.

By: Ravious

Ravious — Thu, 02 Apr 2009 15:57:48 +0000

Thoms with the causation perspective ftw. ;)

By: Thoms

Thoms — Thu, 02 Apr 2009 15:27:46 +0000

I guess we’re starting to see the effect of the Turbine QA layoffs that happened in december.

By: Moondog548

Moondog548 — Thu, 02 Apr 2009 14:26:15 +0000

Eth, I think it’s mainly causing such an uproar because the problems are a contrast to the track record. Folks’ frustration is enhanced, I think, because 1) the content is good and the glitches are hindering them enjoying it and 2) they had a nearly flawless experience for a year and a half before MoM dropped and things started wiggin out.

(Yes, I remain a Turb fanboi, but I’m also an SOE refugee. I’ve got plenty of perspective on what things are like when they’re actually bad ALL THE TIME ;-})

By: Ethic

Ethic — Thu, 02 Apr 2009 14:19:26 +0000

The problems have been invisible to me, guess I’m lucky. None of the quests they have had issues with are anything that I’m doing, and the downtime yesterday did not impact me at all.

By: Moondog548

Moondog548 — Thu, 02 Apr 2009 14:14:26 +0000

It really has been stark since MoM launched, the chonic glitches. Especially for a game that that had about the most stable and polished launch evar. I get the feeling that the dev team is really being crunched to fit a schedule dictated by marketers and accountants rather than the tried and true “release it when it’s done”.

By: openedge1

openedge1 — Thu, 02 Apr 2009 13:53:52 +0000

And so many people continue to try and convince me that LOTRO is the most stable and AWESOME game.

And as usual, I will always beg to differ.

Glad I do not play anymore.

By: Ravious

Ravious — Thu, 02 Apr 2009 10:26:23 +0000

Many weeks of “daily server resets” since MoM. :(

By: unwise

unwise — Thu, 02 Apr 2009 07:16:56 +0000

This is par for the course for LotRO patches. Good news is that the worst issues will be resolved in a week or two.

By: UFO

UFO — Thu, 02 Apr 2009 06:42:29 +0000

Yea, you would get a mail asking for help with “a fox” and it would start a quest. When you talked to the town crier you would be sent to the deep end of the ettenmoors as a level 1 32 hp chicken. :)

If you successfully made it to the glan vrag stairs without getting killed you’d get the title of “Fool” for “only a fool would try to get through the ettenmoors as a chicken”.

So if your character was named Doug, it would show as “Doug, Fool”. I got it for 3 of my characters including my little warden alt, who I am having a ton of fun playing. Now if I could just log in again.