This is unfortunate, but realized over the years as it became more and more obvious that most purchases are based on the psychology of the moment. ‘Impulse’ shopping trumps repeat / loyal customers.

I think though, that if it weren’t for our competitive shares approach to capitalism, there would still be more room for quality and repeat purchasing. There’s some still, but you’re only as good as your last product. And the competition drives cost-reduction, which lends itself to sameness in products. I guess we could blame a bit of the Ford approach to capitalism too, always dealing in bulk production.

When the measurement for success is Marketshare, bulk cheaply made / sold product always wins out.