I just spent 56 minutes and 32 seconds on the phone to Comcast customer service. About 56 minutes of that was spent on hold. At about the half-way point, someone answered, asked how he could help me, then said he was transferring me to the right department. He sent me back to the original voice prompt that you get when you call. Around the 56:20 point, someone answered, asked for the number where I have service, then disconnected me with a BEEP.
So tomorrow, I am calling back to cancel service, assuming anyone will answer the phone. My next call will be for DSL.
Thank you. That was vaguely cathartic.