Jeff Freeman says:
Also [provide evidence that you are listening] by portaling from your official (blog) site to interesting updates, threads, people, on fan-run sites. Point-out things you find great to say “Hey, we are listening and we love you!” as much or more than official forums currently do.
The log-in screen for City of Heroes includes a link to Mantid’s Emote Guide, which is a pretty cool thing. I totally want to be the guy who puts those shout-out links on the official page when some gaming company recruits me.