I need to work around programmers or engineers so that I am no longer unofficial tech support for the office. I need co-workers who understand the power of right-clicking. I spent a while today explaining that you can have multiple folders with the same name, and if you save a file in the folder on your C: drive, it will not be in the folder of the same name on the shared drive. No, that is not a conflict between Word and your e-mail program.
At my next job, I am telling them I don’t know how to type. “The computer has speakers, why won’t it respond to voice commands?”