But they still have a few more to learn.
Old:
You need to call a phone number to cancel.
They delete your characters after 30 days.
Lose game access immediately even if you just paid for the next month.
New:
You need to call a phone number to cancel.
They convert your account to a free limited account so your characters are safe.
Lose game access immediately even if you just paid for the next month.
One down, two to go.
– Ethic
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Update, they fixed #3 now. You can play for any paid time and then it switches to the free account. Two down, one to go.
Update, they fixed #1 now. You can cancel your account online. Finally, they have seen the light. 3 for 3.