The pay shop model is very visibly in the process of learning painful lessons. This is a joke. This is a debacle. Cryptic did a last-minute emergency abort on the planned debacle of charging a subscription fee for a game lacking in content then putting all the new content in the cash shop.
I watched Cryptic pull beta content from STO to add it to the cash shop, and I couldn’t even be bothered to snark on it. Not even “fail.” You just shake your head and walk away, you know?