The other day on Reddit’s Guild Wars 2 page, a discussion was had about a Guild Wars 2 Guru forum thread about the three-day bannings regarding names and speech. Most of the smarter comments with people that wrote like they knew what they were talking about seemed to suggest that there was little difference between a stonewall ban using form letters and writing a personal “This is why you were banned” letter. I tended to agree.
ArenaNet decided that it would be better to air some dirty laundry. The effect? It appears that they are reinforcing how they want their community to be, and people appear to be rallying behind them in force. I won’t reiterate them here, but a few are absolutely golden. The way ArenaNet presents them is so deadpan. “Name: OK Chat: Not OK [some horrible thing where your mother would slap you until you bled].
I realize that different people have different jobs. For instance the valiant(s) behind ArenaNetSupportTeam are not the people fixing the Trading Post. Still, I was initially amazed that they could spend the time checking into people’s accounts, and responding so publicly. Hopefully what this really does is give a few more people pause before making a character based on something crass.
At the same time, ArenaNet Zeus, Mike O’Brien made sure to clear the air that the first player to reach level 80 did so with ArenaNet’s good graces. It’s interactivity like these that makes me an ArenaNet fan. I can’t wait until the Guild Wars 2 forums open up. I expect a lot of good developer interaction.