Yesterday, Verizon was offering a free ringtone as a new year advertisement, presumably as a way to show off their new deluxe system and get people started on that sort of thing. This plan worked brilliantly, except that the system was unavailable, busy, crashed, etc. every time I tried to use it over the day. Twice, it even let me get so far as entering the code I would need to get the free song before reseting everything. So what did we learn from this advertisement? That Verizon has no idea how to make a stable network or serve its customers. I am surprised that they advertised this.
I was immediately reminded of when City of Heroes gave a free trial weekend immediately after releasing Issue 7. Apparently “Our system is so bugged as to be unusable! Would you like a sample?” is a very popular way to seek new and returning customers. Hey, why not invite massive server load before getting the bugs out of the system?