People post claiming to speak for “the players,” or developers talk about what “the players” want, but there is no single coherent bloc of “the players” (see also “the people” in voting blocs). There may be a majority, or a vocal minority, but “the players” are a diverse group with conflicting interests, even if you have a highly self-selecting group of players organized around a single niche.
The Lord of the Rings Online Team
Re: Minstrel Icons
Originally Posted by Sirus05
Can we please, please, please stop changing the minstrel icons? I absolutely hate logging in to a new patch, and find the icons are all changed around again. I can appreciate that the icons look pretty, and that this latest change of icons on the test realm is in response to the last time they changed the icons, but it’s getting really confusing having to relearn what the icons mean every single patch.
So what part of the icon thread the last time confused you? That you guys had valid criticisms of the icons, and that we changed them based on the very passionate response of the minstrels?
Can we please, please, please remember what you guys asked for just a month or so ago?
Why does this particular example bother me? First, the quoted poster preempted the developer’s response by saying he understood exactly what the developer went on to say. Second, the response is an incoherent, “Some players, possibly including you but who knows, complained about change x, which we are changing again, so why are you complaining about changing x again?” Third, a complaint about procedure (changing something every update) is a separate matter from the content (is this one a good change?). Fourth, as a developer, you do not get to mock your players for providing feedback, particularly when it is legitimate for the previous three reasons. If you are supposed to be one of the professionals here, you must act like a grown-up, and you do not get to abuse your paying customers just because you cannot please everyone.
Or maybe I’m just annoyed at the people who keep changing our forms at work, so I need to get a new one every time I go through the process. Yes, I get that the new form is easier to use. It has gotten a little better each of the five times you have changed it in the past two years. Unfortunately, dealing with a new form every time takes me longer than the hassles in the old ones.