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Conflicting Goals

The Team Fortress 2 Halloween event (not quite over) is a new map, Mann Manor. There are three capture points, with healing candy sprinkled about. It is a lovely piece of work with great backgrounds and details. But the new gameplay, items, and achievements are probably what you care about.

The Horseless Headless Horsemann will occasionally spawn on the capture point. He one-shots anything he can reach, and one person is “it” (melee an enemy to tag off). Kill him for an achievement and a hat, melee him for another achievement and a crafting item. Gifts will occasionally spawn randomly around the map. The first person to touch it gets an achievement and a hat. There are nine hats, a paper bag mask for each class. Get the full set and craft them together for an achievement and a hat; this is the only holiday hat you can wear after the holiday. Last year’s achievements and items are also around, and there are a few cash shop items.

Continue reading Conflicting Goals

Uncaring Cruelty

While I am on this kick of complaining about randomness, it is rather frustrating to be in situations where the computer can just decide that you lose. If you are playing Elements or Magic, it can give you no mana sources or only mana sources; you cannot really play, just sit there and watch perverse randomization happen. If you are in a dungeon instance with variation in the number or placement of enemies, you cannot do anything when two elite trolls spawn on either side of your healer and both crit him/her, queuing up the wipe before their spawning animations have stopped. You have all had things spawn literally on top of you the instant you hit the “make me vulnerable so that I can recover quickly” button.

And, given enough trials, you will see that happen several times a night. The degree of frustration is largely a factor of how big the stakes are when the computer sends you to jail without passing Go or collecting $200.

What is really chafing lately is that the anthropomorphizing isn’t true. The computer does not want to win. It does not care if you lose. That is a category error; a computer is not the kind of thing that wants or cares. It is still metaphorical speaking to say “the computer can just decide that you lose.” The computer can be programmed to perform certain behaviors or maximize certain outcomes, but unless the AI revolution happened while I was on break, it is physically incapable of giving a fig what the outcome is. You are not being randomly and perversely struck down for any purpose, or so that anyone else can win. It just happens.

Kind of like in meatspace. And, given enough trials, you will see it happen to every living being.

: Zubon

Flash Games as Proof of Concept

You can have high-budget flash games, but I like that they are often a quick and inexpensive way to explore part of design-space. You can base an entire game around one simple idea or see what happens if you take that idea to its logical extreme. I have highlighted quite a few as they relate to my thought of the day.

This weekend, Kongregate had Ultimate Assassin 2 as a featured game. This is not a particularly good game. It instantiates something I have discussed a few times lately: randomness plus difficulty yields an unsatisfying experience. It can become completely impossible, although in this case it more often becomes tedious (you can wait for 10 impossible minutes to pass for your opportunity to come, although sometimes it really is impossible because three enemies will converge on you and wait). Other times, it is trivially easy, because the enemies’ random pathing works in your favor. You never know if you are doing well or if the game was randomly in your favor, if this level is more difficult than the last or the randomness is just being perverse.

As I said, the randomness is rarely so perverse as to make it completely impossible. If you wait long enough, it will eventually hit a trivially easy configuration. Sitting and waiting for that is not compelling gameplay, any more than repeatedly throwing yourself into the teeth of whatever randomly happens in case this one randomly works in your favor. Either way, you are waiting a fair while before the stars align and you can do anything. I like the concept and the outlines of the design, but the specifics are appalling. Not that non-random would be a lot more fun, since it would be an exercise in memorizing the guards’ pathing patterns, but at least the difficulty would be known and could be progressively increased, rather than leaping about chaotically with a fair amount of “not no way, not no how” mixed in.

: Zubon

If only the “ultimate assassin” thought to bring a gun, like all those guards did.

Of Sausage, Fandom, and Vision

Long ago, I saw an interview with one of the makers of Casablanca, in which he explained that had they known they were making one of the great classics, they would have done a better job of it. Production was messy and rushed; Ingrid Bergman displayed real ambivalence between the male leads because the film was only half-scripted when filming began. We now know what “if he could do it over again” looks like: the Star Wars prequels and Greedo shoots first.

Reading the recent rumor-mongering and the trolling, flaming wreck of its comments section, I was struck by how people seized on a SW:TOR aside in a WAR post and how emotionally vested some people are in (and, quite vocally, against) Star Wars. It is strangely circular to have competing religions of fandom and hatedom exist around a setting that is only important because so many people are emotionally invested in it. Continue reading Of Sausage, Fandom, and Vision

Strange Convergence

Since my promotion earlier this year, I have effectively been a producer for the live team in an online non-gaming environment. We have an existing application with customers and a rather large database. The backlog of bug fixes and new features has requests dating back to the day the current system went live. We have a small team of programmers and testers. We have development, test, and live servers. There is a development process, documentation that we seem to be keeping up to date, and programmers with varying degrees of “big picture” versus “get this off my desk as quickly as possible” views.

By headcount, most of my staff is the customer service team, ranging from answering phones to database maintenance (which is a higher level CSR function here). You find an exciting variety of problems when interacting with the customers. Customer service tools are very important; I wish we could spend more programmer time automating things CSRs do frequently, but we have crises and legal requirements ahead of wish list items. Based on the feedback of the customer service team, they are surprised that management is asking for feedback. My new division seems more divided and stratified than my previous one, but then it is five times larger.

All those things I have written over the years about process and organization and documentation and development cycles? I am now in charge of making sure those happen. My project for next week is changing our patch notes process to improve documentation and make sure the CSRs are fully informed about what is intended behavior and what calls for bug fixes. While I got the job because of my professional experience, my experience here may be just as useful.

: Zubon

Persistence of This One

A couple weeks ago, Andrew, a blogger compatriot at Systemic Babble, responded to a problem I was having with single-player games. Namely, I was not playing them because of their lack of persistence. It was an off-handed comment to emphasize my uninformed thoughts about the Vindictus beta, where I thought that the beta characters would be wiped on a live launch.

There are two points I want to discuss. The first is in response to Andrew’s last paragraph:

On the surface it’s tempting to say, like Ravious does,  that this online gaming is more meaningful than single player gaming, but it isn’t.  The persistence in an MMO is exactly as ethereal as that found in more traditional single player or online games:  your contribution only lasts so long as your interest in the title holds.

At the outset, I want to clarify that I did not say online gaming is more meaningful than single-player gaming. It is for me, sure, but there are plenty of activities that others do that are meaningless for me and vice versa. It’s not up to me or anybody to tell you what should be meaningful in your luxury gaming time.

Continue reading Persistence of This One

Most Typical Member

Prototype theory holds that we conceptualize through categories in which some members are more central than others. If I ask you to name a piece of furniture, you are quite likely to come back with “chair,” “table,” or “sofa”; if you immediately thought “armoire” or “ottoman,” you are weird; if you went with “Charles, or Susan if it’s a girl,” you are very weird. If you asked an American for the best example of a bird, the most bird-like bird around, you will get far more robins than penguins and almost no emus.

The usual concept of a western MMO seems clearly descended from DikuMUD, through EQ and terminating in WoW. I would tend to insert DAoC in there, sometimes described as “EQ without the parts that suck,” but I may be atypical. Perhaps I am uncreative, but I do not see much more room for the Diku model to evolve. It has reached its full flower in WoW. You can have refinements and variations (-raids, +PvP, +story, -classes, +Tolkien, -fantasy, +F2P), to say nothing of lousy clones, but it will take something massive to change the view of the most typical member. There is a lot of room (and money) in WoW’s orbit, but if you do not want to be (seen as) conceptually subordinate, you need to head a good distance away.

We have some less typical members, most notably EVE Online. You all know how I love to pull out “here is how City of Heroes solved that problem,” or how I mix a dozen niche games into my bloviations. These can be annoying in the MMO blogosphere when commenters contribute them independently, not in the sense of “here is an alternate way of implementing that” but rather “your entire argument is invalid because it does not apply to my game (or playstyle).” It is as if you were complaining about birds pooing on your car, only to have a passerby disdainfully remark that there are not any penguins in the area and they could not have flown over your car anyway. Well, no, that is not what I meant by “birds,” but thank you for contributing.

Continue reading Most Typical Member

The First Vindictus Boss

The battles in Vindictus are quests or missions of MMO norm except they define the instance with parameters specific to that battle. The program then creates a map from a defined set of map pieces, populates the map with enemies specific to the battle, and sends the party forward to conquest. There are some strictly defined parameters to each battle, and the boss for each battle is probably the one that characterizes the whole battle. (This is especially true for people needing specific items only available from specific battle bosses.)

While there are bosses for each battle, the first battle with something that feels like a powerful, armor-breaking boss is in the Decisive Battle.  Decisive Battle leads in like the many prior battles, but when players get to the end it is clear that the giant red gnoll holding a two-handed mace weighing as much as a truck who has is back turned and is ignoring the heroes is a boss. This is the Gnoll Chieftain.

Continue reading The First Vindictus Boss

It’s All Cosmetic, It’s All Mini-Games

I have one social networking game left, and as I clicked things in my imaginary restaurant, I remarked to myself that I use my imaginary currency for gameplay-relevant items rather than cosmetics. Then it struck me that there was only vaguely potentially gameplay benefit from perfecting my 132nd recipe, even though that is pretty much what you do in the game. I look at some of the cosmetic items and wonder why you would spend that much (real money) on something that does nothing for you, then I wonder what good it does me to be at the level cap. Heck, I have so many “gourmet points” beyond the level cap that I am instantly at the new level cap whenever they raise it. So what does that do except for putting an 85 next to my name in a game relatively few of my friends even deign to notice?

I am rigidly gameplay focused. I am not visually stimulated enough to care about most cosmetic options. But there are no meta-ethics that privilege gameplay over other aspects of the game, nor any that say you should care much about any game. Why should anyone be impressed that you have 6 level-capped WoW characters? You know there are people who will actively look down on you for it.

I am not much of a raider. I have dabbled, but I am not drawn by what boils down to online choreographed dancing. I am drawn to crafting, but I do not expect you to be terribly impressed by my ability to grind out 600 fields of imaginary strawberries. I do not hang out at the Prancing Pony, and while I appreciate in the abstract that someone might be one of the most respected RP leaders on the server, it will not mean much to me, nor might you much care about my time writing for the events team on A Tale in the Desert a few tellings ago.

Viewed as a mini-game, MMO combat is usually pretty poor. Tab-1-1-2-1-1-4, next. Bejeweled requires more thought than solo WoW. But it is the central mini-game supported in WoW, with most of the other mini-games contributing to it. There are crafting mini-games that are even less dynamic. RP is a mini-game that can be entirely independent of the game mechanics. The economic mini-game of the auction house is probably the most thought-intensive, and that is a skill that carries over between games (and potentially into meatspace). But does it do you much good to hit the gold cap in WoW, or is it just decorative once you are past however much money you “need”? Well, does it do you much good to be at the level cap in WoW, or is it just decorative once you have enough levels to do whatever amuses you in-game? I suppose the combat and gear optimization mini-games help you with the other mini-games like completing achievements, collecting mounts and mini-pets, and having resources to buy your way to the end of some other mini-games.

Yay?

: Zubon

Randomness Helps the Weaker Party

I am still playing several rounds of Elements per day, and the perverse randomization really strikes me at times. If I could just have the expected value of my deck, I would win a lot more than I do. As it is, I have seen a 1/12 chance fail to come up 54 times in a row. Which has a 1% chance of happening, so it must be happening more often than I notice.

If you do not understand the math on why randomness helps the weaker party, it requires the assumption that “losing” and “losing big” have no different consequences. Let’s say the other person is 20% better than you, however you would measure that. On average, he should win every single time you two are opposed. Now add some randomness: if you both do better or both worse, it is a wash and you still lose; if he does better than usual and you do worse, you get crushed; if he does worse than usual and you do better, you win at least half of those games. Adding randomness lets the worse party win what would otherwise be a guaranteed loss.

This was first driven home for me in pen-and-paper RPGs. Randomness benefits the monsters, as do things that exploit it like critical hits and fumbles and auto-hits/-misses on 20s/1s. The average goblin may have a life expectancy of six seconds, but he still hits on a natural 20, and depending on your system/edition/house rules, that may also be a crit. If you just checked the attack bonus against your armor, every goblin would always miss. Similarly, if you hit a goblin with a critical hit, so what, it was dead in one hit anyway; if you hit a PC with a critical hit, that could matter. If the goblin fumbles, it dies unarmed instead of armed; if a PC fumbles, that could matter.

This is great for the player if something is really hard and you only need to do it once. You can keep throwing yourself against that wall until the dice come down ridiculously in your favor. “Achievement unlocked!” and you can move on. If you want to beat the last StarCraft II mission easily on the highest difficulty, you can save and reload every time the Nydus Worms appear somewhere inconvenient; those are random from a limited pool, so you can eventually get them to appear in spots where they will instantly be destroyed. It’s not sporting, but there are surely many who thought that mission was trivially easy, others who thought it was near-impossible, because of the randomization. On the other side, this is horrible for the player if the difficulty is high and then you add randomness. That can make it randomly impossible, with the added bonus of making you wonder whether you actually earned that victory or just got the lucky equivalent of that Nydus Worm save-scumming I described.

If you have a fair amount of randomness, adding more trials brings you closer to the expected value. This is why you play best-of-whatever. Over a large number of attacks, that critical hit chance might come to a 5% damage bonus. The longer the fight and the more trials, the more skill can overcome perverse random events. Compare basketball to soccer/football or hockey. Basketball games have scores like 96-84; if a referee messes up a call, oh well, that’s few-point swing, which is upsetting when it matters but it usually balances out or does not matter. World Cup games frequently end 1-0, and more than 10 goals would be a ridiculous game. One odd occurrence, one bad referee call, and that changes the entire tournament.

You will occasionally see books or movies that recognize the high randomness, high consequences nature of real life combat. These tend to be dark and jarring, but you would have thought one random bullet would have caught Batman in his utterly unprotected mouth by now. You will not find many games with one hit kills and no respawn (feel free to refresh).

: Zubon