I grabbed a lifetime account on Free Realms for both of my kids. One of the perks of becoming a member is that you get a house as well as the free apartment everyone gets. Problem is, the house is only for one character and it is not shared over the account. Even though you can have 3 characters (I’m not sure why you’d want more than one) only one of them gets the house. The rest get apartments. I really do not understand why you wouldn’t share it to all 3 but hey that’s the rule.
The first thing my daughter does is create a new character (again it was a perk of gaining member status to get 2 more character slots) and the “you have an item to claim” icon shows up so she clicks it and next thing you know she has a house. Excitement! Decorating! Then she logs into the character she has been playing since the game came out and hey what’s this apartment thing? Where’s my house? She had no idea. So she deletes the new character thinking that the house will show up on the only character left. Oops! She just deleted her house. It’s gone for good. Now don’t get me wrong here, I’m sure it warned her that the house is tied to one character only when she claimed it but for whatever reason she did not digest that information.
SuperDad steps up to the plate and contacts Free Realms support. After a few emails back and forth they grant the house to her main character and remind me to remind her not to delete that character because if she did she would be out of luck and have to buy a house in the future.
I really only have one question for them: Why would you do it that way?